Upload failed: Server FIle Updated. We're sorry, someone updated the server copy and it's note possible to upload your changes now

Anonymous
2013-07-25T05:35:15+00:00

Windows 8 Pro, Office/Excel, have file in Skydrive folder, open in Excel.  I am the only user on my account and only one PC is up and running.  I save a copy of the file in Excel.  I then get a message that Skydrive file needs attention:

"Upload failed: Server File Updated.  We're sorry, someone updated the server copy and it's note possible to upload your changes now."

Now I am the "someone" who updated the file and then it gives me the choice to keep my local copy or get the outdated server copy.  I usually select keep my local copy as it has the changes I have recently made (and tried to save).  If I select Server Copy, it is missing the last changes I made. 

What is up with this???  I have a local copy, I make a change and save it, why does not Skydrive upload those changes to my account???

Again, I am the only authorized user on my account, I am the only one logged in to Skydrive, I have only the one PC up and running and I have the one copy of the file I am editing and saving copies.  This all used to work fine, but the last week or two it has started doing this.

I have the PC set up to sync to Windows Time Server and that seems to be working, so I don't think it is a time issue.

And if I make changes, save the file, get the error, select Keep Local Copy then click Save again, I think the updates are uploaded fine, no error message after the 2nd save.  Just annoying and time consuming to have to save twice, waiting for the error message and clicking on the keep local copy option.

I initially had this issue in June, first reported in this thread:

then it seemed to resolve itself only to recently return, and is worse since the last Office update that occurred a day or two ago.  It first reappeared when I would make a copy of a local file, then open that file in Excel.  The original file is in my Skydrive folder, it is writeable.  When I then rename and open the copy, I am told the file is not writeable and I have to click the "Edit Workbook" button.  Then when I try and same the file, I get the above "Upload failed:..." message.  Then if I select "Keep my Version" I can then save the file.  Other than updating Office the other day and having an automatic update on Win8 there have been no changes, same original file I am copying.  I submitted copies of the sample file and screenshots in the thread above, so the moderator there should have those copies.  I was instructed to start a thread here to get more help on this issue.

Microsoft 365 and Office | Excel | For home | Windows

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  2. Anonymous
    2016-10-16T18:08:00+00:00

    Why is that to be expected?? Isn't the main feature of any sync technology the automatic updating of files according to the most recent time stamp? People sync all sorts of things in more than one location, myself included, and this is ONLY a problem with onedrive and Office files. It happens with all of the main Office programs, not just Excel, and it does not happen when syncing to another cloud storage service. It seems to only happen when it tries to sync while you have the file open, but it seems to be trying to sync constantly, so the problem happens constantly. It is not a non-Microsoft application issue. Either make it stop syncing files that are currently open, or fix whatever communication problem these two Microsoft services are having. It's extremely annoying

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  3. Anonymous
    2016-05-15T15:36:20+00:00

    I have the same issue for years. This is not the first forum I see but all of the MS support's responses are equally useless. I have all of my actual files on SkyDrive, but just because of this issue I'm going not to only switch from OneDrive to something, but also change the platform to something that works well and which support is not that helpless.

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  4. Anonymous
    2016-03-18T10:56:24+00:00

    I am tired of this too. This issue is known since years and they didn't managed to solve it. I have 1TB of free Space on Microsoft Servers but due to this unsolved issue and the priority they put into this to get it solved I moved to a different solution.

    I have no time to deal with this.

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  5. Anonymous
    2016-01-21T00:07:27+00:00

    I am so sick and tired of this problem. It is REGULAR occurrence for my four users and constantly causes the loss of data. All Windows 10, up to date. And there are NO OTHER USERS accessing their individual files. Infuriating.

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