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I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 2013. What should I do?
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Naman,
If you receive this error:
“Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4”
Use this article to remove Office and then try installing it again.
I keep getting that same error. However, I installed the program from Microsoft itself online and do not have disks so I don't know how I can uninstall and reinstall if I don't have the actual disks. Please help me. All programs were working beautifully and the other day it just stopped. Thank you very much.
I finally got my Office 2013 problems thoroughly cured by calling Microsoft Office Support. The technician worked for over an hour and left me with a beautifully function system.
exactly... too much work
Please discontinue sending these emails, 8 to 10 each day as everything is O K .....Your support group
has download it for my. Thanks Ted