Office 2013 error message “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4”

Anonymous
2014-03-20T20:55:17+00:00

I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 2013. What should I do?

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Anonymous
2014-03-20T20:57:20+00:00

Hi Naman,

If you receive this error:

Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4

Use this article to remove Office and then try installing it again.

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  1. Anonymous
    2014-03-23T00:40:17+00:00

    My Microsoft word will not function. I get the something went wrong message. What can I do to get this fixed?

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  2. Anonymous
    2014-03-23T04:37:06+00:00

    Hi Naman,

    If you receive this error:

    Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4

    Use this article to remove Office and then try installing it again.

    Error message I received was:  ++"We are sorry, but Lync has run into an error that is preventing it from working correctly.  Lync will need to be closed as a result.  Would you like us to repair now?"

    When I click on "Repair Now", nothing happens.  How do I make Lync work and what exactly does this program do?

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  3. Anonymous
    2014-03-23T08:59:13+00:00

    I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 2013. What should I do?

    At this moment, I've got exactly the same problem as mentioned above.  What should I do?

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  4. Anonymous
    2014-03-23T12:40:56+00:00

    I know it does not help anyone but I curse MS into the 3rd generation for making our lives so difficult. My father just passed away and I am in the middle of making arrangements for the funeral, writing a speech, selecting music informing many friends and relatives. Losing all Office2013 is pretty stressfull at such a moment.

    None of the suggestions worked until I read the linked article and removed Office2013 with fixit. A regular 'uninstall' did not work, 'we ran into a problem'. All the time suggesting my internetconnection was wrong. Strange that my Chrome kept working very fast with my 60Mb connection.

    But this fixit program removed Office2013. Then I had to find the code of Office2013 when I purchased it. And I must say, from thereon it was plain sailing. It downloaded and installed as advertised and I now have access again. I also lost 2 hrs very valuable time.

    I thank the moderator for providing this link, very useful.

    Hans

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