Office 2013 error message “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4”

Anonymous
2014-03-20T20:55:17+00:00

I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 2013. What should I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2014-03-20T20:57:20+00:00

Hi Naman,

If you receive this error:

Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4

Use this article to remove Office and then try installing it again.

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  1. Anonymous
    2014-04-08T21:06:38+00:00

    I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 2013. What should I do?

    my error code 30088-44.

    Why is the answer always to uninstall and reinstall.  I have personally uninstalled and reinstalled about 8 times.  And I can never get auto updates on my software if YOU don't fix this.

    It says repeatedly that YOUR software can't access YOUR website to verify or change or activate anything.  Yet, I am online and can access the internet freely.

    PLEASE.  This is sad.

    ASHLittle

    I agree!!!!!Microsoft can stop sending me useless thread statements which offer no help and only serve to add to the frustration.  G.B.

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  2. Anonymous
    2014-04-08T20:12:37+00:00

    I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 2013. What should I do?

    my error code 30088-44.

    Why is the answer always to uninstall and reinstall.  I have personally uninstalled and reinstalled about 8 times.  And I can never get auto updates on my software if YOU don't fix this.

    It says repeatedly that YOUR software can't access YOUR website to verify or change or activate anything.  Yet, I am online and can access the internet freely.

    PLEASE.  This is sad.

    ASHLittle

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  3. Anonymous
    2014-04-08T20:07:25+00:00

    Thanks Chris for replying to my error message. I uninstalled the version on my computer and reinstalled it from Microsoft. I am paying a monthly charge of $10.00 to Microsoft to use this program.

    Thanks again for replying,

    Carson

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  4. Anonymous
    2014-04-08T19:33:03+00:00

    Código do Erro: 0-9

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