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I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 2013. What should I do?
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Naman,
If you receive this error:
“Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4”
Use this article to remove Office and then try installing it again.
I had an error code 30088-4
I have Office 2013 (64 bit) installed on my machine. I am attempting to install Visio 2013 (64 bit) but am getting the error "Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4"
that did not solve the problem... i refuse to continue to have to install, remove , and reinstall.
there is nothing wrong with how the program is working, other than i did not use it in 2 days ( weekend) thus when i return and do not open it as soon as i boot the pc, i get these error codes.
Fix your end. Thank you
They are screwing with us. They don't know what's wrong either. My problem is anytime I use an office 2013 product my display go whacky. I'm getting pissed.
That's when I have this problem, too. I don't understand why I should have to uninstall Office just to get this one little feature working either.