Office 2013 error message “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4”

Anonymous
2014-03-20T20:55:17+00:00

I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 2013. What should I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2014-03-20T20:57:20+00:00

Hi Naman,

If you receive this error:

Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4

Use this article to remove Office and then try installing it again.

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  1. Anonymous
    2014-04-15T05:06:12+00:00

    I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 2013. What should I do?

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  2. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2014-04-11T05:26:43+00:00

    See the Article “Why can’t I start my Office 2013 application at:

    http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

    If that does not help, then you might remove all traces of the Office installation by downloading the fixit from the following article:

    http://support.microsoft.com/kb/2739501

    saving it to your computer and then running it.

    Then reinstall Office by logging into www.office.com/myaccountwith your registered email address and click Install Office.

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  3. Anonymous
    2014-04-10T23:20:58+00:00

    Hi, Good day to dell I have discard of my product  before download my Microsoft products, can you help me in getting my products installed?

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  4. Anonymous
    2014-04-10T22:29:27+00:00

    Right, why can't we buy the Software and own the CDs like we used to.  The software came with my new computer and was working fine until this UPGRADE messed it all up by making me uninstall it.   I need a fix and I need it now.  I have work to do and can't access my data base.  It's enough to make we switch to Linux/Ubuntu, etc.  Anything but Microsoft.

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