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I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 2013. What should I do?
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Naman,
If you receive this error:
“Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4”
Use this article to remove Office and then try installing it again.
Hi Naman,
If you receive this error:
“Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4”
Use this article to remove Office and then try installing it again.
installing office access with home and student 2013 but get error "something went wrong error code 30088-4 " does this each time I try to install but no reason WHY !
No puedo instalar oficce 365 hogar , me sale ,se haproducido un error. 30088 4
I know it does not help anyone but I curse MS into the 3rd generation for making our lives so difficult. My father just passed away and I am in the middle of making arrangements for the funeral, writing a speech, selecting music informing many friends and relatives. Losing all Office2013 is pretty stressfull at such a moment.
None of the suggestions worked until I read the linked article and removed Office2013 with fixit. A regular 'uninstall' did not work, 'we ran into a problem'. All the time suggesting my internetconnection was wrong. Strange that my Chrome kept working very fast with my 60Mb connection.
But this fixit program removed Office2013. Then I had to find the code of Office2013 when I purchased it. And I must say, from thereon it was plain sailing. It downloaded and installed as advertised and I now have access again. I also lost 2 hrs very valuable time.
I thank the moderator for providing this link, very useful.
Hans