Office 2013 error message “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4”

Anonymous
2014-03-20T20:55:17+00:00

I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 2013. What should I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2014-03-20T20:57:20+00:00

Hi Naman,

If you receive this error:

Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4

Use this article to remove Office and then try installing it again.

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  1. Anonymous
    2014-03-23T20:37:36+00:00

    kann mein Programm nicht mehr öffnen

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  2. Anonymous
    2014-03-23T20:37:21+00:00

    I am trying to install Home & Student 2013.  It has been very frustrating.

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  4. Anonymous
    2014-03-23T20:18:43+00:00

    Microsoft, I have uninstalled Office like you told me to but now I cannot reinstall.  Apparently Office is 'not associated with my account', which is completely untrue.  I performed all account registrations and provided a product key for my original installation.  I am completely unimpressed that you are trying to milk more cash out of me.

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