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I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 2013. What should I do?
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Naman,
If you receive this error:
“Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4”
Use this article to remove Office and then try installing it again.
I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 2013. What should I do?
Why are we having a problem we just paid our monthly fee? You don't post a phone number so we can call you!
Lowell Kreager
******@frontier.com
purchased office publisher and trying to download but error code 30088-4 appeared what should I do
I'm getting the same after i restart my computer.
Re-installing and crash again.
Microsoft, please provide the solution / patch.
Someone please help. I received an email stating that I needed to install an update for Office 365. I clicked on the link and the install began, only to end with an error message (2-4) saying that a file was needed, which couldn't be found, and this wiped out my original install. Now email, Word, and all other Office 365 programs are TOTALLY UNAVAILABLE AND HAVE DISAPPEARED What now? Thanks a million. Meredith
Absolutely the same problem, with me as well, please help provide a clear fix, if someone has a solution, as all programs now have disappeared, am in the midst of a project and have to deal with this stupid problem..! Thanks, Puneet