Office 2013 error message “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4”

Anonymous
2014-03-20T20:55:17+00:00

I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 2013. What should I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2014-03-20T20:57:20+00:00

Hi Naman,

If you receive this error:

Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4

Use this article to remove Office and then try installing it again.

Was this answer helpful?

0 comments No comments

263 additional answers

Sort by: Newest
  1. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2014-04-01T21:52:42+00:00

    Remove all traces of the Office installation by running the fixit from the following article:

    http://support.microsoft.com/kb/2739501

    and then reinstall Office by logging into www.office.com/myaccount with your registered email address and click Install Office.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-04-01T20:59:17+00:00

    NOW IT TELLING ME I DONE HAVE ENOUGH HARDDRIVE SPACE ON A TARABITE HARDDRIVE THAT HAS ONLY 10% USED WOW MIROSOFT IS NOTHING BUT A RIP OFF

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2014-04-01T20:40:46+00:00

    I AM GETTING THAT EVEN BEFORE I GET IT INSTALLED IT WILL NOT DOWNLOAD

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2014-04-01T19:58:35+00:00

    Uninstalled Word but am still getting the same error code 30088-4

    Was this answer helpful?

    0 comments No comments