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I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 2013. What should I do?
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Naman,
If you receive this error:
“Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4”
Use this article to remove Office and then try installing it again.
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This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
Have also just experienced this problem. Just installed Windows Office 365 Home Premium, and when I tried to open it, NOT ONLY DID I receive the same error message as above "30088-4", all traces of Office have disappeared from my PC ENTIRELY. I cannot find it anywhere. If I try to open any Office-related document, it asks me which program I would like to use (the first suggestion being ADOBE ILLUSTRATOR!!) and there's no option to open it with Office. It has disappeared completely!!! How do I fix this problem ???
PS. Even IF I could somehow locate it again and uninstall/re-install as advised, would that not mean I've just wasted 1 of the 5 installation chances that I just purchased in the $99.99 package?
Can any body solve the problem which i am facing with office
uninstall the office
Error code 30088-13
how to solve it.