Office 2013 error message “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4”

Anonymous
2014-03-20T20:55:17+00:00

I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 2013. What should I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2014-03-20T20:57:20+00:00

Hi Naman,

If you receive this error:

Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4

Use this article to remove Office and then try installing it again.

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263 additional answers

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  1. Anonymous
    2014-03-25T01:55:55+00:00

    when trying to run the online repair I keep getting not connected to the internet, yet I am connected

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  2. Anonymous
    2014-03-24T17:40:01+00:00

    I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 2013. What should I do?

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  3. Anonymous
    2014-03-24T16:59:12+00:00

    Dear Hiroyuki,

    I'm having real problems with Outlook 2013 running terribly slowly.

    How did you get hold of a Microsoft professional? It would really help me to speak to someone.

    Thanks.

    Barbara

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  4. Anonymous
    2014-03-24T16:58:40+00:00

    Hi Naman,

    If you receive this error:

    when problem fixed

    Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4

    Use this article to remove Office and then try installing it again.

    were,s to get templates

    Was this answer helpful?

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