Office 2013 error message “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4”

Anonymous
2014-03-20T20:55:17+00:00

I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 2013. What should I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2014-03-20T20:57:20+00:00

Hi Naman,

If you receive this error:

Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4

Use this article to remove Office and then try installing it again.

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  1. Anonymous
    2014-03-24T14:06:02+00:00

    worked like a  charm.  THANK YOU!

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  2. Anonymous
    2014-03-24T13:08:39+00:00

    I do not want to uninstall Office.  I am not  sure what happened, but I DO NOT want to uninstall.  How do I cancel this procedure?

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  3. Anonymous
    2014-03-24T12:40:00+00:00

    how can I fix this error

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  4. Anonymous
    2014-03-24T11:32:35+00:00

    Hi Naman,

    If you receive this error:

    Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4

    Use this article to remove Office and then try installing it again.

    I used the programme to remove office but it failed to do so. What should be done to fix this problem?

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