Office 2013 error message “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4”

Anonymous
2014-03-20T20:55:17+00:00

I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 2013. What should I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2014-03-20T20:57:20+00:00

Hi Naman,

If you receive this error:

Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4

Use this article to remove Office and then try installing it again.

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  1. Anonymous
    2014-03-24T11:12:03+00:00

    Dear Hans and other people who cordially responded to Izawa's problem of installing PowrPint2013,

         Thanks for your helpful sugestion as to what I shoud do.

    I was trying to do this and tha last night.  The problem was 

    not solved yesterday, spending about over three hours late

    at night.  I didn't have any other way but to have a professional

    help from a Microsoft professional  in the morning today. 

    Alas, he made it  only within 30 minutes!!  Thanks to him. 

    I really appreciate his professionalism.

    Sincerely,

    Hiroyuki Izawa

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  2. Anonymous
    2014-03-23T22:22:43+00:00

    I don't have it installed to begin with. I bought it a month ago, haven't used my tablet in awhile, and all of a sudden all my office applications are missing... I go to reinstall it, and get this message...

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  3. Anonymous
    2014-03-23T21:57:37+00:00

    I have received the same error message. Used the article to uninstall and tried to reinstall but still keep getting the same error message. What do I do now?

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  4. Anonymous
    2014-03-23T21:29:09+00:00

    what do I need to do for error code 30088-4

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