Why does my cursor keeps jumping around in word

Anonymous
2013-07-22T06:03:35+00:00

I purchased the new Office 2013 to work with the Windows 8 that came with my newly purchased computer (Lenovo.)

The issues is, which has been driving me crazy over the past two months, when typing on the Word 2013, my cursor keeps jumping around on the page. For example, in the middle of my typing a sentence, the cursor would jump to three lines above in the middle of a word and continues the my input there. Whenever I see my writing in word is not changing while I definitely was typing, I will have to stop and started to examine where the words have went. After I find them five or whatever lines above, I will have to delete them, use the mouse to click the end of the writing again and trying to retype and continue to type.

I can swallow the problem if it only happens once each document, but it happens 10+ times when I type a two-page essay. I don't think the newly developed software is making my life easier but the opposite.

Does this happen to anybody else? Any clues of why or any suggestions, please?

Thanks!

P.s., please note that besides the letter keys I hit on the keyboard, I did not hit on any other keys such as arrow keys. Especially knowing my cursor jumps around, I am extremely careful with hitting my keys. I do not touch the mouse pad, neither.

P.s., besides jumping to other places and start insert words, sometimes the cursor would select/highlight a line or half line. If I was not aware of the change and hit a space, the whole selected lines are gone. See, I didn't know how to select lines besides using the mouse, and I did not use the mouse but simply typing, so I am very frustrated with what my cursor does to me.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2013-07-22T09:55:49+00:00

The issue is due to the touch pad sensitivity. You can reduce or disable the sensitivity of touch pad from control panel-> mouse -> mouse properties. If issue still persists, check with an external keyboard.

Follow Girish's suggestion from this link:

http://answers.microsoft.com/en-us/office/forum/office_2010-word/in-word-2010-cursor-jumps-around-mixed-with/4aaa8443-1435-4973-b6b2-10d78a1fea22

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  1. Anonymous
    2017-03-15T05:31:39+00:00

    This might not address all issues but this is what I do every time I purchase a new laptop. I go into the mousepad through Control Panel. I de-select enable tapping, scrolling, and zooming, (and I think with my latest one there was something about the palm that I disabled). These options are often buried somewhere in advanced settings under one of the tabs. This allows me to move the cursor around with the keypad without it jumping to new locations if my hand or palm brushes it the wrong way. It also doesn't select if I tap the keypad. I like this better. This way I use the keypad to move the cursor where I want it and I use the left and right click sections to select or bring up options. This prevents the cursor from jumping for the most part and it prevents that annoying zooming in and out when moving over the mousepad. It has not corrected the issue in Word when I am trying to correct something where my cursor is located after searching and it jumps to the previous location for no reason. I suspect that might have something to do with "smart cursoring" in Word. Not entirely sure, so that's why I searched the issue and ended up here. I think most of you are dealing with mousepad issues because they come pre-set with tapping, zooming, and scrolling enabled. My daughter's laptop (a different brand) had the same issues with cursor moving and zooming and I disabled these things on her mousepad settings and all is well. Hope this helps someone. I read about this issue years ago and always disable these things first now to avoid the problems.

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  2. Suzanne S Barnhill 279.4K Reputation points MVP Volunteer Moderator
    2016-12-03T17:39:30+00:00

    I don't know whether it's helpful or not, but I suspect this may be an RF issue. My husband is an amateur radio operator (ham), and when he broadcasts on certain bands, especially if he operates at high power, I experience exactly what you describe--in spades. Windows popping up, the mouse moving erratically, garbage inserted in the text. It is absolutely impossible to work. Fortunately, this happens infrequently and in short spurts, but it is very distracting and distressing.

    I have also experienced cases of the mouse "skittering"--just not responding smoothly--which proved to have a similar cause: it's a wireless mouse, and, although this should be entirely unrelated, if I turn off the wireless network and restart it, the problem is usually solved. If you can operate without a wireless connection, you might try turning that off to see if it helps.

    But these are still just Band-Aids; if this is a Windows issue, then it is a bug that MS needs to fix.

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  3. Anonymous
    2015-06-11T04:40:08+00:00

    It's a hardware issue and you will need to fix it by disabling the touch pad completely.

    I really appreciate your trying to help but two of the three computers I have this issue on don't have a touchpad at all (win7) as they are desktops. I have used an index card over my touchpad on the laptop and that helps the cursor from jumping around, but does NOT resolve the constantly active cursor that will not select text properly (on all three computers). Again, it's only while and after I've used Office programs. If I do not use them I can use other programs consistently without the issue. It is therefore not a hardware issue for the cursor activation issue, only the jumping around issue that I can detect.

    Thanks.

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  4. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2014-02-02T05:27:46+00:00

    Place a piece of paper over the touch pad.  If that's not enough, try cardboard.

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