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Lately, I've been attempting to open Word documents from my OneDrive account and as it attempts to open the document, Word (2013) itself crashes.
If I download the file from OneDrive and attempt to open it locally, things work just fine.
The machine I'm having issues with is my work computer which is running Windows 7 Pro x64 all the latest updates.
I have been bouncing back and forth between my home computer with this document, which is a Windows 8.1 x64 Update 1. Also running Office 2013. I have not attempted to open the document again from my home computer since this has started happening, however I will attempt this evening to see if I am also getting the problem there.
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Did anybody ever figure out the solution for this? Like someone else says, disabling OneDrive to work on the document defeats purpose. Might need to switch to Dropbox.
I tried it--no luck. Word still crashes opening templates.
Resolution
1.Exit OneDrive by right clicking the cloud icon in the system tray, and clicking exit.
2.Move the OneDrive (SkyDrive) folder from C:\Users\CharlesNaccio\OneDrive to C:\OneDrive
3.Start OneDrive again. Upon starting you'll receive an error complaining about not being able to find your OneDrive folder, and ask you to click ok to browse to the correct location. Browse to C:\OneDrive, and click OK.
4.Try to open a document from within Word, or by double clicking a Word document inside the OneDrive folder.
This might be a work around but it is not a solution. Locating the One Drive folder in the C:\ drive is not a secure location especially if the PC is accessible to other people. We need a better solution. Thanks anyway.
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This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
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