Excel is not working Error "We're sorry, but Excel has run into an error that is preventing it from working correctly".

I contacted MIcrosoft support and was able to resolve my problem.  Although, my system had just been upgradedd from Windows 7 to Windows 10, we used the compatibility checker to note that it last worked with Windows 8 (although that version of teh OS had never been installed on my system).  This worked and I have not had any further issues running Excel or any other office application.

Hi

As per the description you are facing issue while trying to access the Excel program. Let me assist you with the issue.

Does the error pop up as soon as you click on the Excel program to open or once the Excel is opened?

Try the steps below and check if it helps:

Step 1:

Try to open Excel in safe mode and check if it opens:

· Hold Windows key + R.

· Copy and paste, or type the following command in the Open box, and then press Enter:

Excel /safe

Note: There is space between Excel and**/**

If the issue does not occur in Excel safe, then try to disable add-ins associated with Excel 2013 and check the result.

· Click on File menu, Options and then Add-ins.

· Click on Go button besides Manage: Com-in Add.

· Check if there are add-ins listed, clear the checkbox to disable them.

Step 2:

If the above step fails, try the step below:

Right click on Excel (.exe) > Properties > Compatibility > uncheck all the boxes, click Ok and check if it helps.

To access Excel (.exe), open the following location:

C:\Program Files\Microsoft Office\Office15\Excel.exe

Or

C:\Program Files\Microsoft Office 15\Root\Office15\Excel.exe

Try to open Excel and check if it opens.

I hope the above steps helps. If you need further assistance on this particular issue or any other Office related issues let us know and we will be glad to assist you.

Thank you.

This is a late thing, but I'm having this issue now and these steps are not doing anything for me, it shows me this whenever I try to edit a document, please reply with fix!!!

Hi there,

Have tried to use the above steps mentioned. Unfortunately, the issue doesn't resolve for me.

Can you please help me out.

Thanks in advance

I have installed window 10 all apps are working fine except Excel and access it is giving Error "We're sorry, but Excel has run into an error that is preventing it from working correctly". Excel will need to be closed as a result.it is giving repair option however tired both repair option online and offline issue is still unresolved.

i also tried the first and second step but still not working...

im using excel 2013 

window 10