Error message “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error code 30174-4”

Anonymous
2014-03-18T04:02:30+00:00

I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error code 30174-4” when trying to install Office. What should I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

122 answers

Sort by: Oldest
  1. Anonymous
    2014-03-19T23:18:19+00:00

    I had to hack the registry and find Microsoft-Office under all Software categories and delete Office folders for it to work.  The FixIt patch obviously did not clean everything out like it should have.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-03-20T00:21:30+00:00

    HEEEELLPP!!!!! MY MICROSOFT SAID SOMETHING WENT WRONG WE COULDNT START YOUR PROGRAMM BUT THERE WAS NO ERROR CODE!!!!!!!! CAN SOMEONE HELP ME PLEASE?!?!?!?!

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2014-03-20T00:48:52+00:00

    Just error also with me

    I cannot open

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2014-03-20T01:43:06+00:00

    Hi I have had the error code 30033 something has happened. Tried a system restore to yesterday now my Office 2013 does not work at all.

    I have tried turning off my antivirus still no help.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2014-03-20T02:02:35+00:00

    whay is this happening to the Microsoft I do not know everything was fine

    Was this answer helpful?

    0 comments No comments