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I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error code 30174-4” when trying to install Office. What should I do?
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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My excel was working just fine until I did the 8.1 update. Microsoft needs to correct this problem. I cannot access information vital to me.
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No, that's useless. Repair doesn't work either.
The item for Office in "Programs and Features" generates the same "Something went wrong..." error messages as the Office itself. All options - "Quick repair", "Online repair" and "Uninstall" - generate such messages. Here's a more detailed description
The only option available at this time is the complete uninstall and reinstall of Office applications. Since it is impossible to use "Programs and Features" entry to unininstall Office, you have to download a standalone Office uninstaller utility from Microsoft at this link
http://support.microsoft.com/kb/2739501
This utility will remove Offcie from your computer. Tne you can reinstall it from scratch the usual way.
I am still getting the same problem even after running the checks required. Do you figure out how to install this?
What if you do not have a disk. My Office program was purchased and install from an email link. What about all of the information I have stored? Will I lose this?