Error message “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error code 30174-4”

Anonymous
2014-03-18T04:02:30+00:00

I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error code 30174-4” when trying to install Office. What should I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

122 answers

Sort by: Newest
  1. Anonymous
    2014-03-21T01:21:32+00:00

    If i use this office killer utility (fix it) button and it uninstalls all the office products, won't I lose all of my documents and excel data from this computer?

    I can't let that happen!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-03-21T00:47:52+00:00

    Jason - You're a real dumbass.  Go to your closet and unwrap your Commodore 64.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2014-03-21T00:36:32+00:00

    well this didn't work for me? I use windows 8 office 2013 I uninstalled it and reinstalled also I have tried to buy it 2 times and then it says something went wrong? please help ******@aol.com

    thanks I need assistance as soon as possible!!!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2014-03-20T23:58:08+00:00

    Is there a fix to this yet? I wondering how many people it's affecting? This is really annoying..

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2014-03-20T21:28:45+00:00

    I AM SO DISSAPOINTED!!! MICROSOFT YOU NEED TO FIX THIS!!!! OTHERWISE MY SCHOOL GRADES WILL FALL TO N/A BECAUSE I CANT USE MICROSOFT OFFICE TO DO MY HOMEWORK!!!! YOU SCREWED REAL BAD MICROSOFT, THIS WILL PROBABLY EVEN BE YOUR DOWNFALL UNLESS YOU FIX IT!!!

    Was this answer helpful?

    0 comments No comments