Error message “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error code 30174-4”

Anonymous
2014-03-18T04:02:30+00:00

I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error code 30174-4” when trying to install Office. What should I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2014-03-20T17:16:03+00:00

    The automatic update foor Office 2013 deployed by Microsoft yesterday completely destroyed the functionality of Office 2013 everywhere. It also destroyed the functionality of the office uninstaller/repair utility.

    The only known solution available at this point is a complete uninstall and reinstall of Office products. Since the normal uninstaller does not work, you have to download a standalone "Office killer" utility from Microsoft:

    http://support.microsoft.com/kb/2739501

    Use that utility to completely remove Office 2013 from your computer and then reinstall it the usual way. This will make it work. Of course, it is strongly recommended to immediately disable the automatic updates for Office products (see File -> Account menu, right-hand side).

    I am completely disgusted with Microsoft - i too am having the same problem - lots of works planned this morning for a meeting I'm now in - AND NO ACCESS TO MY WORK therefore I cannot report and work from my files.

    I truly feel there should be a class action against this company for leaving me and otherS HIGH AND DRY.

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  2. Anonymous
    2014-03-20T16:55:48+00:00

    I signed up for my free one month subscription and when I click install I get an error message it ran into a problem go online for help.

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  3. Anonymous
    2014-03-20T16:53:23+00:00

    So it uninstalled and I still get the error message!!!  I am so angry because now I have no Office products on my laptop and cannot open documents!!  When will this be fixed?

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  4. Anonymous
    2014-03-20T16:50:00+00:00

    I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error code 30174-4” when trying to install Office. What should I do?

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  5. Anonymous
    2014-03-20T16:47:33+00:00

    I'm getting the same message with NO error code. This is not a new install issue as I've had & been able to use Microsoft Office 2013 since September of 2013. “Something went wrong. Sorry, we ran into a problem. Go online for additional help.

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