retrieve product key for office 365

Anonymous
2013-08-30T15:14:08+00:00

how can I retrieve a product key for Office 365 that was lost

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Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2013-08-31T10:40:57+00:00

Hi Helen,

I would need more details to assist you:

How was Office 365 purchased and from where?

Which Office 365 product did you purchase?

Did you register for Office 365 suite using the product key for the first time?

Are you installing Office 365 for the first time?

If not, a Product Key is only needed to set up your Microsoft account for the first time. Once you’ve set up a Microsoft account, you can install or reinstall Office at any time by visiting office.com/myaccount and signing in with your Microsoft account.

Let us know the details and hope the information is helpful.

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  1. Anonymous
    2016-01-20T20:58:47+00:00

    I tried to load Office 365 (Word 2016) like it is on my home computer -- on to my new laptop.  But I can't find the product key.  So now I have Office 2013 (only 3 programs).  I am not happy.  I have never seen so many problems.  Can you help me?

    Donna

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  2. Anonymous
    2016-01-20T21:46:46+00:00

    In order to install Office 365/2016 on your second computer you have to have "Office 365 Home" (or use a workaround if you have 365 Personal).

    With 365, after you have activated it, you no longer need to use the product key to install on other computers.  On the new computer go to the MyAccount page:

    office.com/myaccount  . Log in with your email account, the click on the "Install" button, and again on the install.

    This page gives more detailed instructions:

    Manage, download, back up, or restore Office 365 / 2016 / 2013 / 2010 / 2007

    https://products.office.com/en-us/download-back-up-restore-microsoft-office-products   365 / 2016 / 2013 / 2010 / 2007 (you may have to scroll down)

    Check out these links on that page for more information:

    ·      Learn more about My Account

    ·      Learn more about subscription management

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  3. Anonymous
    2016-03-31T02:22:39+00:00

    My parents bought me a laptop for my birthday from Walmart. It came with a Microsoft Office 365 Personal 1-year subscription but they misplaced the receipt that had the product key. How do I get the product key?

    Thank you,

    Courtney

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  4. Anonymous
    2016-03-31T03:04:49+00:00

    My parents bought me a laptop for my birthday from Walmart. It came with a Microsoft Office 365 Personal 1-year subscription but they misplaced the receipt that had the product key. How do I get the product key?

    Ever drop money on the steet?  it is gone.  Basically that is the position you are in now.

    You could try going back to Walmart. In my experience they have a surprisingly strong and liberal "customer care" service policy. It costs you nothing to give them a try, they may give you another key ...

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