retrieve product key for office 365

Anonymous
2013-08-30T15:14:08+00:00

how can I retrieve a product key for Office 365 that was lost

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Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2013-08-31T10:40:57+00:00

Hi Helen,

I would need more details to assist you:

How was Office 365 purchased and from where?

Which Office 365 product did you purchase?

Did you register for Office 365 suite using the product key for the first time?

Are you installing Office 365 for the first time?

If not, a Product Key is only needed to set up your Microsoft account for the first time. Once you’ve set up a Microsoft account, you can install or reinstall Office at any time by visiting office.com/myaccount and signing in with your Microsoft account.

Let us know the details and hope the information is helpful.

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  1. Anonymous
    2017-09-16T20:24:16+00:00

    Mark, you should remove the product key from your posts before someone steals it.

    No one here has access to the system to validate it for you.

    You will have to do a phone activation to talk to someone who can help you answer that question.

    Use the following link to find the rquired phone number

    We apologize for this inconvenience. We are currently fixing this bug in our Office products. In the meantime, you can call the numbers for your specific country/region listed in this article (https://support.office.com/en-us/article/-Telephone-activation-is-no-longer-supported-for-your-product-error-when-activating-Office-9b016cd2-0811-4cb3-b896-5a6a13177713?ui=en-US&rs=en-US&ad=US).

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  2. Anonymous
    2017-09-25T20:29:47+00:00

    How do I get my Product Key

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  3. Anonymous
    2017-09-27T19:50:34+00:00

    Hi Helen,

    I have Office 365 on my computer and are trying to get my wife access on that as well but she needs my product key that I have lost. It is a networked system and she is in the office next to me so I assume that is covered under the same system? Let me know. Thank you, Charles

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  4. Anonymous
    2017-10-03T00:18:47+00:00

    I have an Office 365 installed in my PC and want to install it in another PC (I am allowed to have it in up to 5 PCs) . I do not have the product key.

    I do have an e-mail from Microsoft Office 365 with subject "Getting Started: Welcome to Office 365"; nothing else.

    What should I do?

    Thanks

    Clayton Carvalho

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