retrieve product key for office 365

Anonymous
2013-08-30T15:14:08+00:00

how can I retrieve a product key for Office 365 that was lost

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Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2013-08-31T10:40:57+00:00

Hi Helen,

I would need more details to assist you:

How was Office 365 purchased and from where?

Which Office 365 product did you purchase?

Did you register for Office 365 suite using the product key for the first time?

Are you installing Office 365 for the first time?

If not, a Product Key is only needed to set up your Microsoft account for the first time. Once you’ve set up a Microsoft account, you can install or reinstall Office at any time by visiting office.com/myaccount and signing in with your Microsoft account.

Let us know the details and hope the information is helpful.

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  1. Anonymous
    2015-10-24T22:55:37+00:00

    I have only the serial number from receipt. It was never activated. Bought in June from Best Buy.

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  2. Anonymous
    2015-06-13T14:53:27+00:00

    If you purchased a PC that featured a 'free' fully functioning version of MS Office, and you were provided with the Key with the PC paperwork, and you have failed to Activate Office on that PC, and then jumped through the extra hoops to associate that installation with an MS account, then you have lost Office

    Or, do you mean that you purchased separately an Office Key card from a store, and if so do you have the physical purchase receipt?

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  3. Anonymous
    2015-06-13T10:27:49+00:00

    i have purchased new laptop 2months ago by dell , I want install Microsoft office but I lost the product key which was on the packaging I need help

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  4. Anonymous
    2015-05-26T12:47:37+00:00

    Hello Aldo,

    Kindly provide more information to help you better.

    1. Which edition of Office suite did you purchase?
    2. Do you find the Office suite listed on the following My Account page on Office.com?

    www.office.com/myaccount

    Let's refer to the following article for information on how to install the Office suite and see if it helps.

    https://support.office.com/en-in/article/Download-and-install-Office-365-Home-Personal-or-University-on-your-PC-or-Mac-7a28382b-7015-4b5a-9d9b-650d15742c95

    I look forward to your reply to assist you further.

    Thank you.

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