retrieve product key for office 365

Anonymous
2013-08-30T15:14:08+00:00

how can I retrieve a product key for Office 365 that was lost

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Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2013-08-31T10:40:57+00:00

Hi Helen,

I would need more details to assist you:

How was Office 365 purchased and from where?

Which Office 365 product did you purchase?

Did you register for Office 365 suite using the product key for the first time?

Are you installing Office 365 for the first time?

If not, a Product Key is only needed to set up your Microsoft account for the first time. Once you’ve set up a Microsoft account, you can install or reinstall Office at any time by visiting office.com/myaccount and signing in with your Microsoft account.

Let us know the details and hope the information is helpful.

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  1. Anonymous
    2015-12-08T17:19:25+00:00

    I purchased Office 365 Personal for 12 months from Microsoft Store on December 6th, 2015.

    I would like to obtain the Product Key in case I have a problem.

    The reason, I had Office Home and Business 2013 and lost the program. Fortunately, I had the Product Key as Microsoft told me that they would not re-install Office Home and Business 2013 without the key. So I would very much like the Product Key for Office 365 Personal.

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  2. Anonymous
    2015-10-24T22:59:54+00:00

    It was never associated with a Microsoft account. It was a gift to me.

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  3. Anonymous
    2015-10-24T22:58:53+00:00

    I meant to say I only have the serial number from receipt.

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  4. Anonymous
    2015-10-24T22:57:32+00:00

    It was bought from Best Buy. I olost the package but have the serial number from the receipt.

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