retrieve product key for office 365

Anonymous
2013-08-30T15:14:08+00:00

how can I retrieve a product key for Office 365 that was lost

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Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2013-08-31T10:40:57+00:00

Hi Helen,

I would need more details to assist you:

How was Office 365 purchased and from where?

Which Office 365 product did you purchase?

Did you register for Office 365 suite using the product key for the first time?

Are you installing Office 365 for the first time?

If not, a Product Key is only needed to set up your Microsoft account for the first time. Once you’ve set up a Microsoft account, you can install or reinstall Office at any time by visiting office.com/myaccount and signing in with your Microsoft account.

Let us know the details and hope the information is helpful.

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  1. Anonymous
    2017-10-03T01:07:01+00:00

    it came along with my computer when i first purchased it,i lost access when i forgot my password and had to create a new microsoft account ever since then i have been on able to gain access to office

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  2. Anonymous
    2017-10-03T00:33:14+00:00

    For this forum to work best for you, in future you should ask a new question. Your question does not have anything to do with the original question which has been marked "Answered" . Most of us don't look at "answered" questions

    What you want to do is called "sharing" the 365 Home subscription

    Install Office 365 Home on a family member’s computer

    http://office.microsoft.com/en-us/word-help/install-office-365-home-premium-on-a-family-member-s-computer-HA103478662.aspx


    Share Office 365- Who has your Office 365 Home licenses?

    http://new.office-watch.com/2016/who-has-your-office-365-home-licenses/


    https://support.office.com/en-us/article/Share-your-Office-365-Home-subscription-with-up-to-four-people-b389b9ce-3ae3-4a82-9017-39d79972fcba

    When you share your Office 365 Home subscription, each person gets:

    Note:   People you share your Office 365 Home subscription with don’t have access to your personal OneDrive storage unless you specifically share files or folders with them.

    • 60 Skype minutes of calling per month to mobile phones in eight countries and to landlines in 60+ countries (only in markets where Skype is available). To learn more, see “About Skype minutes” in Office 365 frequently asked questions.
    • Each person has totally separate email

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  3. Anonymous
    2017-10-03T00:18:47+00:00

    I have an Office 365 installed in my PC and want to install it in another PC (I am allowed to have it in up to 5 PCs) . I do not have the product key.

    I do have an e-mail from Microsoft Office 365 with subject "Getting Started: Welcome to Office 365"; nothing else.

    What should I do?

    Thanks

    Clayton Carvalho

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  4. Anonymous
    2017-09-27T19:50:34+00:00

    Hi Helen,

    I have Office 365 on my computer and are trying to get my wife access on that as well but she needs my product key that I have lost. It is a networked system and she is in the office next to me so I assume that is covered under the same system? Let me know. Thank you, Charles

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