retrieve product key for office 365

Anonymous
2013-08-30T15:14:08+00:00

how can I retrieve a product key for Office 365 that was lost

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Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2013-08-31T10:40:57+00:00

Hi Helen,

I would need more details to assist you:

How was Office 365 purchased and from where?

Which Office 365 product did you purchase?

Did you register for Office 365 suite using the product key for the first time?

Are you installing Office 365 for the first time?

If not, a Product Key is only needed to set up your Microsoft account for the first time. Once you’ve set up a Microsoft account, you can install or reinstall Office at any time by visiting office.com/myaccount and signing in with your Microsoft account.

Let us know the details and hope the information is helpful.

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  1. Anonymous
    2018-02-03T16:04:54+00:00

    I am installing office 365 for the first time.

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  2. Anonymous
    2018-01-29T19:12:35+00:00

    I have misplaced my office 365 code. I have it on two computers, but I need to put it on another. It seems I didn't register it properly online, so it is not showing in my Microsoft account online. Can you help me find the code, please?

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  3. Anonymous
    2018-01-24T18:02:24+00:00

    We purchased 365 online and we need to put it on out laptop, but it wants the product key which we don't have

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  4. Anonymous
    2018-01-24T17:33:20+00:00

    the original product was purchased from Staples in Dartmouth Nova Scotia approx. date  Jan 2 2017

    I followed online information and registered the product as instructed. With much difficulty the product was installed on a new Dell Computer

    Last week got a message that the programs needed update and so on line I purchased the update. Now the program is telling me that the update needs to be installed.... I thought when I diud that this had happened. ???

     I don't have a product key activation number/////     now what

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