retrieve product key for office 365

Anonymous
2013-08-30T15:14:08+00:00

how can I retrieve a product key for Office 365 that was lost

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Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2013-08-31T10:40:57+00:00

Hi Helen,

I would need more details to assist you:

How was Office 365 purchased and from where?

Which Office 365 product did you purchase?

Did you register for Office 365 suite using the product key for the first time?

Are you installing Office 365 for the first time?

If not, a Product Key is only needed to set up your Microsoft account for the first time. Once you’ve set up a Microsoft account, you can install or reinstall Office at any time by visiting office.com/myaccount and signing in with your Microsoft account.

Let us know the details and hope the information is helpful.

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  1. Anonymous
    2018-06-09T15:57:32+00:00

    Microsoft office was purchased and installed at Best Buy on 1/21/17.

    I need the Product code for reinstallation.

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  2. Anonymous
    2018-06-07T21:25:05+00:00

    I need a product key because it is saying I need to renew

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  3. Anonymous
    2018-06-07T21:24:32+00:00

    I need a product Key it is saying I have to renew - I did already

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  4. Anonymous
    2018-06-07T21:21:43+00:00

    I paid but it is still in a dark zone

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