retrieve product key for office 365

Anonymous
2013-08-30T15:14:08+00:00

how can I retrieve a product key for Office 365 that was lost

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Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2013-08-31T10:40:57+00:00

Hi Helen,

I would need more details to assist you:

How was Office 365 purchased and from where?

Which Office 365 product did you purchase?

Did you register for Office 365 suite using the product key for the first time?

Are you installing Office 365 for the first time?

If not, a Product Key is only needed to set up your Microsoft account for the first time. Once you’ve set up a Microsoft account, you can install or reinstall Office at any time by visiting office.com/myaccount and signing in with your Microsoft account.

Let us know the details and hope the information is helpful.

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  1. Anonymous
    2018-10-23T16:17:33+00:00

    I purchased office365 online. I have loaded it on my computer and have been using it wonderfully - I have invited my husbands new computer to download - but it says I need the product key - I cant find it in any of my emails

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  2. Anonymous
    2018-10-16T12:21:01+00:00

    Hi there

    Ive misplaced my office365 product key. I need to install onto a family members PC, Im using MAC. How do I find the original product key I used to install the sfotware?

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  3. Anonymous
    2018-10-14T23:43:36+00:00

    I bought Microsoft Office 365 throught the online store around 2 months ago but I had trouble with my computer and had to reset it losing my applications. I need to reinstall it but I do not know how. I bought the office 365 for 1 year and 3 computer. Help

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  4. Anonymous
    2018-10-14T15:01:16+00:00

    when I bought  my laptop I had a demo office but I don't have any product key with it last night I purchased the 365  and I was expecting that I'll get the product key but I noticed that I didn't received it yet

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