retrieve product key for office 365

Anonymous
2013-08-30T15:14:08+00:00

how can I retrieve a product key for Office 365 that was lost

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Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2013-08-31T10:40:57+00:00

Hi Helen,

I would need more details to assist you:

How was Office 365 purchased and from where?

Which Office 365 product did you purchase?

Did you register for Office 365 suite using the product key for the first time?

Are you installing Office 365 for the first time?

If not, a Product Key is only needed to set up your Microsoft account for the first time. Once you’ve set up a Microsoft account, you can install or reinstall Office at any time by visiting office.com/myaccount and signing in with your Microsoft account.

Let us know the details and hope the information is helpful.

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  1. Anonymous
    2018-07-31T21:08:33+00:00

    I had my computer repaired as well as my husband's computer. I have lost the key that I need to download Office 365 on his laptop.

    Can you help me in retrieving my key number?

    Please let me know.

    Thanks,

    Joyce Dvorak

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  2. Anonymous
    2018-07-23T18:56:43+00:00

    I bought Office 365 in August 16 for 1 computer and 2 portable devices. But I never installed it on portable devices. Now I want to install on 1 laptop. I am in Brooklyn, New York, USA, 11204. each month I pay USD 10.99 for this subscription. I do not remember if I used the product key for the first installment.

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  3. Anonymous
    2018-07-23T06:52:31+00:00

    how can I retrieve a product key for Office 365 that was lost

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  4. Anonymous
    2018-07-23T06:51:12+00:00

    how can I retrieve a product key for Office 365 that was lost

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