retrieve product key for office 365

Anonymous
2013-08-30T15:14:08+00:00

how can I retrieve a product key for Office 365 that was lost

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Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2013-08-31T10:40:57+00:00

Hi Helen,

I would need more details to assist you:

How was Office 365 purchased and from where?

Which Office 365 product did you purchase?

Did you register for Office 365 suite using the product key for the first time?

Are you installing Office 365 for the first time?

If not, a Product Key is only needed to set up your Microsoft account for the first time. Once you’ve set up a Microsoft account, you can install or reinstall Office at any time by visiting office.com/myaccount and signing in with your Microsoft account.

Let us know the details and hope the information is helpful.

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170 additional answers

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  1. Anonymous
    2018-06-07T21:25:05+00:00

    I need a product key because it is saying I need to renew

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  2. Anonymous
    2018-06-02T20:13:46+00:00

    I bought the new computer just this month

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  3. Anonymous
    2018-06-02T20:12:05+00:00

    I bought it when I bought a new computer

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  4. Anonymous
    2018-06-02T20:10:17+00:00

    I did not get a code to load Microsoft onto my computer

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