Use of own domain name with Office 365 Home/Premium

Anonymous
2014-04-10T18:13:41+00:00

I cannot seem to find out whether I can add my own private domain, i.e. not a business user, but I own a personalised domain, with Office 365 Home Premium.

In other words, I would like to use ******@mydomain.com instead of ******@outlook.com.

I know you can do this with Office 365 for Business, but need to know whether this can be done with Home Premium.

Thanks

Chris

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2014-07-04T13:15:02+00:00

    I´m in the same situation. I have a custom domain for my family (4 users only) and I won't pay twice (US$ 20,00) just for the e-mail. They sad custom domain is going to continue without the option to create another accounts after the end of July. I'm going to wait for Microsoft to figure out that custom domains is not anymore just for business.

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  2. Anonymous
    2014-06-28T22:54:36+00:00

    I found out the same thing after a lot of searching on the web to try to find out if office 365 home would allow for the use of exchange server type processing of email through a personal domain.  I finally just purchased the office 365 business version through GoDaddy, which provides for a significantly lower cost version without the actual office 365 programs.  In that way, I have access to the Microsoft exchange server for processing my personal domain email and merely use my local version of Outlook 2010 to process the emails.  Now that I have the office 365 business "lite" version working well with my local version of Outlook 2010, I am hoping that I can additionally purchase office 365 home to obtain the latest version of the office suite of products, including Outlook 2013, and have it interface with the personal domain email exchange set up through my office 365 business account.  While I could just merely upgrade my office 365 business plan to a version that provides the office 365 suite of products, the cost of such an upgrade in the office 365 business plan for multiple users if far more expensive than purchasing office 365 home.  So, my work-around (if it works!) to the problem of Microsoft not allowing office 365 home to utilize a personal domain for email processing in the same way as office 365 business, means that I need to pay several extra dollars per user per month beyond the regular cost of office 365 home.

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  3. Anonymous
    2014-06-27T17:57:03+00:00

    Thanks Tom for your troubles :-)

    I guess we have to wait and see if MS change their mind ...

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  4. Anonymous
    2014-06-27T08:33:44+00:00

    yesterday I called MS Support and the support engineer was discussing in the background with a colleague. Then he said that it's possible to use own domain with O365 Home... I just had to create a new account with my personal email adres/domain... after that I could order O365 and configure it with my own DNS domain name.

    Then after changing MX records with my hosting provider this would work for me.

    anyway...  I tried this anyway... I created a new account with my personal domain... then I ordered Office365Home hooked up to my paypal account....but in the end... no options for me to configure this.

    >>>So I called back.... I got the same engineer... but then he said.. sorry, I don't have enough technical expertise, cause I'm a sales guy.... strange, because I tried to get tech help...

    The guy gave me a phonenumber to local (Belgium) Microsoft Tech support.... so I called the number.

    Then I got first or second line tech support on the line, so I expained the situation and the proposed option from his colleague.

    But I got a negative response.

    >>> No, sir, O365 Home does not allow you to use your own domain... why should it, there are not so many families using their own DNS domain, sir...

    >>> DUHH !!! What ? I don't understand their response... I times like this... people make their own family website... use a personal domain....   so I believe this is really a stupid reaction from a Microsoft Tech guy. Probably he has his own domain at home  ;-)

    The only option is to choose for O365 Small Business and pay a lot more, because you need to pay for every user... every family member... so that would cost me at least 200€-250€ yearly.... please get serious !

    so I give up....

    Also Google Apps only has a business solution... also around 200€ yearly.

    Office365 Home... useless   -> go for Office365 SMB... 2expensive !

    I'll try again when Microsoft grows up and gets serious.

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  5. Anonymous
    2014-06-25T10:18:32+00:00

    Yes, I concur with your understanding and I am in the same position as you with regards to Google Apps.  I have it free because I had subscribed a long time ago.

    I still do not see why MS do not want to open this up for O365 Home.  After all, we are paying an annual fee for 5 users.

    As Tom said, it is very common nowadays for families to own a domain name ... which they cannot use with O365.

    Personally, I do not think MS have anything to lose if they give us this functionality.  I just hope that they look at these threads sometimes to get our feedback :-)

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