Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Thanks GDAvila.
I think most of us all know that there are other Office365 options available at a higher cost. The point here was that Microsoft seem to have overlooked the idea that a lot of families use their own domain name, rather than @outlook.com or @gmail.com. It is cheap and convenient, especially if you decide at some point to change your email provider. I was on Google and opted to change to Microsoft only to find out that I cannot add my domain unless I 'upgrade' to another O365 subscription, e.g. small business (which I am not).
As I said earlier in the thread, I happen to be fortunate to have a Google account which allowed me to add my domain back then. So I am still using it and forwarding to my Microsoft account. It is a work-around but not the ideal setup.
I just thought Microsoft should just look at what their customers are saying and take heed. After all, it will not cost them anything to implement this :-)