Nothing personal, just business.
I think it is possible to see that Microsoft is switching to being mainly a cloud
business company. There is not enough money in the home sector, and they are giving up on it. Even Windows 10 is "free" for home users, but it is not for companies (even if you did not manage to get a free upgrade from 7/8 to 10 for free at
the time, 10 is the last version you are going to buy).
Email: MS does not see big revenues in scanning your emails and showing targeted adds, like Google does, so they giving up on that segment as well by pushing everyone to the 365 sector. We are pain in the a$s for them with our custom domains, because it
requires the infrastructure that costs, and we are not generating enough revenue to keep it running. My bet is that there are not enough premium accounts registered, so there is not enough paying customers to support the feature.
They (MS) are not your friends; they are not going to be nice to you, just because you ask them nicely or even have thousands of people voting for a feature. They are a [very] profit oriented company with hungry and greedy shareholders, just like any other
big company that is "continuously increasing shareholders value". They are not building things for the people. They are building things for the money.
So, I suggest we instead. discuss different options of how to go around and make things work for us by suggesting services that are
home segment friendly.