Use of own domain name with Office 365 Home/Premium

@southy_de - I totaly agree with you. I would also pay additional fee for being able to setup my own domain. But it isn't worth additional few hundred bucks. Also it is not worth to have different hosting provider for email service cause I still expect to have full integration with other MS services. So unfortunately there's no solution for us and MS don't want to hear our voices as it seems we are too small target group for them.

But I don't understand such approach. I think it wouldn't be much administration overhead to provide us such niche service. No big deal for them. Just have regard for all of their clients, not only the ones from biggest target groups.

Actually the outlook premium was 19.95 /year 

If I log into the control panel now it tells me to renew the service, but when I click to renew I'm forwarded to the account page for my MSA, and there is no option to renew outlook premium there.

I do have a O365 sub, and I figure maybe that's why I'm  not presented with option to renew.

No support personell was able to help me with a clear answer. The best thing I got was a promise that no changes would be made on their part to server settings, and my account would not be moved to a different server because of my outlook premium status. 

Still I don't feel confident...

Compare it to the "outlook.com premium package" that was available in the US: wasn't that ~70 USD / year?  I would gladly pay 70 extra.

But not 420 extra.

Yes, great! That is the thing exactly. I don't understand why so many in this long chain don't understand this to be the issue.

You dont need to own a business to buy O365 for businesses. And it includes everything you are asking for - it costs more than the Home version but you mentioned you are willing to pay more. 

If I was you, I'd order a business plan. 

I am willing to pay *a reasonable amount* more for this feature  (lokking at how much my email provider is charging me, about that kind of money).

I have a household where we (5 people) really use all 5 licenses of a "O365 home" license.

That is (officially)  ~100 EUR / year for 5 people.

(and that is only the regular price.)

O365 business is about 9 EUR /month/person, so = ~520 EUR /year for the family.

My email provider costs (for 5 boxes of OpenXchange)  ~10 EUR /Month.

Both services combined makes up about 300 EUR difference. Or: about 2-3x the price.

I would simply not call this an option. It's humiliating.

Compare it to the "outlook.com premium package" that was available in the US: wasn't that ~70 USD / year?  I would gladly pay 70 extra.

But not 420 extra.

Hi,

I have been trying to figure out this for the last two days and thought that I could share my findings.

I have successfully added my own "alias" and now I have *** Email address is removed for privacy *** as primary alias.

However, I don't understand how am I supposed to receive emails without any modifications to my MX record.

Now I can send emails, but they appear as random number @outlook.com:

My Name <*** Email address is removed for privacy ***>

I still receive email on my POP3 email server (obviously). 

If aliases are only for logging in, then it is completely useless.

You CAN NOT receive email directly on your own custom domain. That's just what we are complaining about here.

Your options are:

• use your email as an alias for login only. 

  This has nothing to do with receiving email, it's just convenience for login only.

• Set up a "POP collector" or whatever it's called at Microsoft. That's basically the MS server polling messages from your "real" email-provider.

  It also allows you to send mail from MS Office webmail with that address as sender.

  This basically is a feature that almost all decent providers offer. And it's - respectfully - bu***hit.  

• And then the "real" thing:   MS Exchange server as a part of your contract acting as your email server.

For that, you will have to set your Domain (MX) to point to the Exchange server and also the Exchange needs to be configured to accept your email for your domain.

That was a feature that was available to "outlook.com premium" customers in the US only until end of last year.

Then Microsoft announced that all the cool "outloo.com premium features" would now be available in O365 home/personal.... but they conveniently forgot to mention that this one, most important feature of all, has since been discontinued.

Without them supporting this officially, you can NOT get this to work - even if you would point your MX to the (which one) Exchange server, it would not accept your email.

So this is missing, I am pissed, many others as well, and MS misses out on taking our money.

Sorry. 

Not good news today.