Hi,
Please provide us more information to help you better.
1.On how many computers you have installed the Office 2013?
2.Did you get this license from your company?
Reply with these information along with the error message (If any) to help you better.
You may also check this link and see if it helps:
http://office.microsoft.com/en-us/outlook-help/activate-office-2013-programs-HA102819770.aspx
I love you Microsoft guys. You don't even know your own products. Look, I have 4 licenses with my account. 3 have been installed, 1 has not. There is no way for me to tell which is which when I am attempting to install the lates license I purchased. I
had to guess (1 in 4 chance of being correct). You guys need to fix this or at least give us an option to update the product key after guessing incorrectly.
Have you even tried your own product or do you use Linux with Libre Office? Seriously, if I wanted to get ran in circles without an answer I would have asked a politician.
Every time I buy the same type of license. Office 2013 Home & Business, no media.
I guess since Microsoft has gone off the deep edge, I'll just have to uninstall the product, and try guessing again until I find the correction 1 of the 4 that has not been installed.
Thank you for raising my blood pressure and confirming with me that when Android hits the market on computers and not just phones and tablets, I'll leave Microsoft in the dust.
I'm facing the exact problem Gene1968 described here... I have about a dozen of Office 2013 licenses which all registered under 1 single Microsoft account... It's a challenge trying to guess which install option matches to which product key and the more licenses
registered, the worst it is... Microsoft needs to take notice of this issue and either provide the end users an easy way to change the product key after installation or provide enough information on the Office setup web site so that the user can tell which
install button to use...