Please check out Change<br> your Office license or product key for the latest information on this topic. I need to change the product key on a new installation of Office 2013 Home and Business. What is the procedure?

Hi Markus, Any time you transfer the software to a new computer, you must remove the software from the prior computer and you may not retain any copies. Thank you.

We have got about 50 licenses of Office 2013 home&business under the same Microsoft-account. The product-keys, that are displayed at office.com/Setup "Install from a disk - view your product key" are different to the product-keys on the product-key-cards I installed any of the 50 Office-licenses from office.com/Setup and tryed to change the product-key There is no option to change the product-key of Office 2013 home&business in the control-panel "program and features" or in Word/Excel "file - account" The commandline-Program "cscript ospp.vbs /inpkey:9NJHW-...." displays the following error: Microsoft (R) Windows Script Host, Version 5.8 Copyright (C) Microsoft Corporation 1996-2001. Alle Rechte vorbehalten. ---Processing-------------------------- --------------------------------------- ERROR CODE: 0xC004F069 ERROR DESCRIPTION: The Software Licensing Service reported that the product SKU is not found. --------------------------------------- ---Exiting----------------------------- So Microsoft - is there a way to install Office 2013 home&business with the correct product-key, if I needed to reinstall one of our computers?

We have got about 50 licenses of Office 2013 home&business under the same Microsoft-account. The product-keys, that are displayed at office.com/Setup "Install from a disk - view your product key" are different to the product-keys on the product-key-cards I installed any of the 50 Office-licenses from office.com/Setup and tryed to change the product-key There is no option to change the product-key of Office 2013 home&business in the control-panel "program and features" or in Word/Excel "file - account" The commandline-Program "cscript ospp.vbs /inpkey:9NJHW-...." displays the following error: Microsoft (R) Windows Script Host, Version 5.8 Copyright (C) Microsoft Corporation 1996-2001. Alle Rechte vorbehalten. ---Processing-------------------------- --------------------------------------- ERROR CODE: 0xC004F069 ERROR DESCRIPTION: The Software Licensing Service reported that the product SKU is not found. --------------------------------------- ---Exiting----------------------------- So Microsoft - is there a way to install Office 2013 home&business with the correct product-key, if I needed to reinstall one of our computers? Have you tried the steps below? It doesn't give you the option to change the product key until the very last steps. Open Control Panel Open Programs and Features Highlight Microsoft Office 2013 Click Change Select Online Repair Click Repair Click Repair in the pop up box After it is done repairing Close the Control Panel Down in the system tray should be an Office 2013 logo. When you click on it, I says "Office is installing in the background (xx%) You can use your programs now, but please don't go offline or restart your computer." Wait for the install to complete and this box disappears. Start any Office program A "Activate Office" box will pop up Midway down Click "Enter a product key instead" Enter your new product key Click Install. To check that it was done correctly, Open any Office program. Go to File. Click Account. In the window to the right it should say "Product Activated"

@TJ1240: I did as you described. But after I entered the product-key and loged in with our Microsoft-account it asked me to select one of our Office-licenses from a list. I can't see which of them belongs to the correct product-key (see images below) Office is installing in the Background (100%) - ready, box disappeared Enter product key add this key to an account (it was already added, but ok ...) activate Office - enter email-address Login with Microsoft-account select your product from the list we've got about 50 Office-products unter this account (most of them home+business) Any idea? After this I uninstalled Office, rebooted, installed it from a downloaded DVD-Image. I entered the product-key, logged in and got the same list "select your product" (see above) So I tryed to change the product-key with ospp.vbs - and got the same error "SKU is not found"

Change Product Key Office 2013 Home and Business

Anonymous

Please check out Change<br> your Office license or product key for the latest information on this topic.

I need to change the product key on a new installation of Office 2013 Home and Business. What is the procedure?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Anonymous

Hi everyone,

First off, on behalf of the Office team, thank you for posting your question in the Microsoft Office community and providing solutions. We have published an article that specifically addresses this question: Change your Office product key.

Hope you'll find this helpful.

Thanks,

Michelle V.

The Office Team

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118 additional answers

Anonymous

2014-04-18T14:31:28+00:00

Hi Markus,

Any time you transfer the software to a new computer, you must remove the software from the prior computer and you may not retain any copies.

Thank you.
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Anonymous

2014-04-22T13:11:25+00:00
- We have got about 50 licenses of Office 2013 home&business under the same Microsoft-account.
- The product-keys, that are displayed at office.com/Setup "Install from a disk - view your product key" are different to the product-keys on the product-key-cards
- I installed any of the 50 Office-licenses from office.com/Setup and tryed to change the product-key
- There is no option to change the product-key of Office 2013 home&business in the control-panel "program and features" or in Word/Excel "file - account"
- The commandline-Program "cscript ospp.vbs /inpkey:9NJHW-...."
displays the following error:

Microsoft (R) Windows Script Host, Version 5.8

Copyright (C) Microsoft Corporation 1996-2001. Alle Rechte vorbehalten.

---Processing--------------------------

---------------------------------------

ERROR CODE: 0xC004F069

ERROR DESCRIPTION: The Software Licensing Service reported that the product SKU

is not found.

---------------------------------------

---Exiting-----------------------------

So Microsoft - is there a way to install Office 2013 home&business with the correct product-key, if I needed to reinstall one of our computers?
Was this answer helpful?

0 comments No comments
Anonymous

2014-04-22T16:04:22+00:00
We have got about 50 licenses of Office 2013 home&business under the same Microsoft-account.

The product-keys, that are displayed at office.com/Setup "Install from a disk - view your product key" are different to the product-keys on the product-key-cards

I installed any of the 50 Office-licenses from office.com/Setup and tryed to change the product-key

There is no option to change the product-key of Office 2013 home&business in the control-panel "program and features" or in Word/Excel "file - account"

The commandline-Program "cscript ospp.vbs /inpkey:9NJHW-...."

displays the following error:

Microsoft (R) Windows Script Host, Version 5.8

Copyright (C) Microsoft Corporation 1996-2001. Alle Rechte vorbehalten.

---Processing--------------------------

---------------------------------------

ERROR CODE: 0xC004F069

ERROR DESCRIPTION: The Software Licensing Service reported that the product SKU

is not found.

---------------------------------------

---Exiting-----------------------------

So Microsoft - is there a way to install Office 2013 home&business with the correct product-key, if I needed to reinstall one of our computers?
Have you tried the steps below? It doesn't give you the option to change the product key until the very last steps.

Open Control Panel

Open Programs and Features

Highlight Microsoft Office 2013

Click Change

Select Online Repair

Click Repair

Click Repair in the pop up box

After it is done repairing

Close the Control Panel

Down in the system tray should be an Office 2013 logo. When you click on it, I says "Office is installing in the background (xx%) You can use your programs now, but please don't go offline or restart your computer."

Wait for the install to complete and this box disappears.

Start any Office program

A "Activate Office" box will pop up

Midway down Click "Enter a product key instead"

Enter your new product key

Click Install.

To check that it was done correctly, Open any Office program. Go to File. Click Account. In the window to the right it should say "Product Activated"
Was this answer helpful?

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Anonymous

2014-04-23T08:37:56+00:00

@TJ1240:

I did as you described.

But after I entered the product-key and loged in with our Microsoft-account

it asked me to select one of our Office-licenses from a list.

I can't see which of them belongs to the correct product-key (see images below)

Office is installing in the Background (100%) - ready, box disappeared

Enter product key

add this key to an account (it was already added, but ok ...)

activate Office - enter email-address

Login with Microsoft-account

select your product from the list

we've got about 50 Office-products unter this account (most of them home+business)

Any idea?

After this I uninstalled Office, rebooted, installed it from a downloaded DVD-Image.

I entered the product-key, logged in and got the same list "select your product" (see above)

So I tryed to change the product-key with ospp.vbs - and got the same error "SKU is not found"
Was this answer helpful?

0 comments No comments