Problems installing Office 2013 and Office 365

Anonymous
2013-03-06T19:00:25+00:00

I’m having problems installing Office, how do I fix this?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2013-03-06T19:01:03+00:00

Do you know the exact error you’re getting?

Depending on the error or the problem, there are different steps you can take and there are Microsoft articles that can help. For example:

If you get an error that contains “integratedoffice.exe”, look at this article: Fix integratedoffice.exe install errors in Office 2013 or Office 365.

If the installation is hanging at different percentages, look at this article: Microsoft Office 2013 or Office 365 hangs during setup.

If the download is very slow, look at this article: Downloading Office 2013 is slow.

There’s also an article that provides general troubleshooting steps for Office setup: General troubleshooting for installing Office 2013 and Office 365 .

You can also go to this page on Microsoft Support to find more Office 2013 install articles. Or, this page for Office 365 Home Premium articles.

If you’d rather contact support, look at this page for Office 2013 support options, and this page for Office 365 Home Premium support options.

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  1. Anonymous
    2013-03-21T12:18:23+00:00

    salut! et bien ça tombe bien car moi aussi je sis francophone ;)

    en fait j'ai fini par trouver une solution. j'ai dû désinstaller la version d'essai qui étit sur le pc à l'achat mais dont les droits etaient terminés. et ensuite réinstaller office , mais tout ça en désactivant l'antivirus.

    merci quand même

    Bonjour et merci beaucoup!

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  2. Anonymous
    2013-03-21T12:21:47+00:00

    Good evening. Thanks a lot for your help!

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  3. Anonymous
    2013-03-21T21:34:10+00:00

    I now have to use a free trial of office 365 to get my work done because somehow the subscription I payed for a month ago completely vanished!! The only evidence of existence is the deduction from my credit card. Whenever I go to my products, I get the 'it seems you have not purchased a product, go to store to see options'. Since I could not use my paid version, I downloaded the free version 2 days ago and it's still there. I would really like to use the subscription that I paid for please.

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  4. Anonymous
    2013-03-23T17:11:59+00:00

    i´m having problem whith istalation office, now how do i fix this!!!! urgente!! tanks

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