Problems installing Office 2013 and Office 365

Anonymous
2013-03-06T19:00:25+00:00

I’m having problems installing Office, how do I fix this?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2013-03-06T19:01:03+00:00

Do you know the exact error you’re getting?

Depending on the error or the problem, there are different steps you can take and there are Microsoft articles that can help. For example:

If you get an error that contains “integratedoffice.exe”, look at this article: Fix integratedoffice.exe install errors in Office 2013 or Office 365.

If the installation is hanging at different percentages, look at this article: Microsoft Office 2013 or Office 365 hangs during setup.

If the download is very slow, look at this article: Downloading Office 2013 is slow.

There’s also an article that provides general troubleshooting steps for Office setup: General troubleshooting for installing Office 2013 and Office 365 .

You can also go to this page on Microsoft Support to find more Office 2013 install articles. Or, this page for Office 365 Home Premium articles.

If you’d rather contact support, look at this page for Office 2013 support options, and this page for Office 365 Home Premium support options.

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  1. Anonymous
    2013-04-18T10:23:45+00:00

    I have the problem to set up Traditional Chinese office 2013 on my dell run with English Win8...

    I've tried the most ways of solution but still comes up with error message....

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  2. Anonymous
    2013-04-17T09:18:21+00:00

    Are you kidding Fixing integrated office.exe install errors in Office 2013 wants to uninstall office completely!!!!!!

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  3. Anonymous
    2013-04-16T21:32:18+00:00

    I am unable to install or access office . If I follow procedure to uninstall , I see Microsoft home and stud ent 2013  en -us   15.0,4481 ,1005. Is this in correct format?

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  4. Anonymous
    2013-04-16T18:20:29+00:00

    Ahh I had 2 specific errors earlier but finally got it going. I worked all morning on getting it so that my g/f can finish her project tonight to get her dual masters degree. It starts up sluggish too but the options with it are well worth it and skydrive is freaking great. :) sorry for those having problems still. Only suggestions I have are disable all antivirus software, make sure your cpu ain't clogged up, reboot, update windows and keep trying.

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