Problems installing Office 2013 and Office 365

I am trying to install Home & Student 2013.  I click the "install" tab, but I can't tell if it is installing.

I am now further into the problem... it seems there is not just one problem but a whole heap of them.  After failing miserably to be able to download the programme as it told me I needed Windows 7 or above... it failed to recognise I have Windows 8. In the UK we learn that 8 comes later than 7, but maybe on Planet Microsoft it doesn't.

I too was told by the shop I paid £110 for the pleasure of this piece of rubbish, that they could try to fix it ... at a cost, and no guarantee of success or I could go to Microsoft for a refund!

I then followed several forum links and somebody suggested downloading an installation disc and all seemed to be going to plan... until I finally got to the bit where I tried to install this onto my computer to be told that I was not connected to a network (I was!) and that if I wanted further assistance to click the link below... to an internet site.  Come on guys, if I am linked to the net, then you should have allowed me to download, if I am not then why are you suggesting sending me to a website for assistance.. this really doesn't make sense.

Get it sorted... or I shall be joining in the class action against you, this is costing me a fortune!

I took the product back to the store where I bought it, only to be told that I must get a refund directly from Microsoft.  (It's in the fine print, don't you know).  I called Microsoft, whose representative kept me on the phone for half an hour before telling me that they couldn't give me a refund but could fix my PC for the discountedprice of $150.  When I complained, the representative lowered the price to $70 but only if she could convince her manager to approve it.

 

You win, Microsoft.  You keep the $110 I wasted on this program, and I'll keep the hundreds of dollars I would have spent on Office 365.  We both agree to ignore the hundreds of dollars in business I lost by trying to get this rectified.

 

Anyone want to join me in a class action against these Microsoft bozo's.  I think I've spent hundreds if not thousands of hours over the years trying to work around MS problems and this Win8 Office365 bitter suite is the worse one yet.

 

I took the product back to the store where I bought it, only to be told that I must get a refund directly from Microsoft.  (It's in the fine print, don't you know).  I called Microsoft, whose representative kept me on the phone for half an hour before telling me that they couldn't give me a refund but could fix my PC for the discountedprice of $150.  When I complained, the representative lowered the price to $70 but only if she could convince her manager to approve it.

 

You win, Microsoft.  You keep the $110 I wasted on this program, and I'll keep the hundreds of dollars I would have spent on Office 365.  We both agree to ignore the hundreds of dollars in business I lost by trying to get this rectified.

Anyone want to join me in a class action against these Microsoft bozo's.  I think I've spent hundreds if not thousands of hours over the years trying to work around MS problems and this Win8 Office365 bitter suite is the worse one yet.

Same problem this morning :-(