excel 2013 can't open old files

Anonymous
2013-03-04T04:59:35+00:00

I got windows office 2013 and installed it on my windows 7 laptop.  I have old office 2007 excel files that I can't open, and some that will only open when I go through the program and search for them. After loading some files I tried to save them in the new format. But even after that I can't open the file. I tried coping and pasting the info, again with no sucess. what can I do to fix this.

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2014-01-03T02:40:32+00:00

    Hi OlafSonderegger,

    Yes, I understand; however, my initial problem was the same as described in others. I just couldn't open older files with MS 2013. For example I had files I created and did not email anywhere, but couldn't open. And the solution I described was applicable to the these older files, and files I received by email.

    regards.

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  2. Anonymous
    2014-01-02T10:06:31+00:00

    Hi Witney.

    Most replies handle about open Excel files without any link to Outlook. We don't talk about file security functionality, which has been integrated into Microsoft Office since Office XP (afaik).

    Bye, Olaf

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  3. Anonymous
    2014-01-01T17:14:30+00:00

    Hello,

     

    Did you uncheck the option ‘**Run this program in compatibility’**mode for Word?

     

    If not, uncheck the option and let us know how it works.

     

    Also uncheck the same option for Excel application as well and verify the status.

     

    For further queries, reply and we would be happy to assist.

    Thank you.

    I finally had to call Microsoft and pay $150 for "extra support" to get it fixed. They accessed my computer changed some settings and fixed the problem. Only temporarily!!  With the latest windows update I now have the same issue again!!!

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  4. Anonymous
    2013-12-28T17:38:58+00:00

    Hi all,

    I have found that if I uninstall the old 2007 Windows office version which was on my pc and then uninstall and reinstall the new office 365 it works perfectly OK with no errors . I was told it shouldn't matter if both versions are installed on your pc, clearly this wasn't the case for me.

    Hope this helps.

    Shelley

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  5. Anonymous
    2013-12-28T13:43:58+00:00

    Hello,

    I am experiencing a very similar problem as the ones shown here except I have just installed Windows 365 today and all my files have now migrated across to 2013, I can't open any of them whether it be Excel, Word, Outlook - the whole package.

    When I click on a file in any of the Office products I get an error message saying that "Microsoft Excel has stopped working windows is trying to find a solution" and then it just closes down. This happens whenever I try to load up the software.

    Can you help? Do you think there has been an issue with the installation of the new Microsoft Office 365? It works perfectly OK on my HTC One!

    I look forward to hearing from you

    Hi.

    I have the same issue as described above. I am able to use Excel 2013 (not Office 365) with newly created files. But, Excel will stop to work with message "Microsoft Excel has stopped working windows is trying to find a solution" as I open a XLS file with Excel 97-2003 format (by Excel menu "Open file" or by file association in Explorer).

    I work with Office 2013 64-bit Version on Windows 8.1 64-bit Version.

    I hope, there will be found a solution as soon as possible.

    Best regards, Olaf

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