Good day.
Usually when upgrading you expect nothing but improvements.
It is rather regrettable that after making considerable investments in time, resources and efforts, we still find ourselves faced with all manner of unpleasant experiences associated with as simple a task as Installation, Un-installation, and Re-installation
of your Product(s) as a result of Poor Product Development.
We find it really disappointing that after moving to newer versions of your Software (and this includes both Operating Systems and Application Software), we are faced with all manner of anomalous and inconsistent unexpected behaviour ranging from the erratic
and spontaneous inability to access our data files created with the previous application version to downright un-usability.
Kindly assist and advise by resolving all issues related with problematic Installations, Un-installations, and Re-installations.
Thank you and God Bless.