How to change the installation language of Office 2013

Anonymous
2013-02-02T23:38:44+00:00

Hi,

I bought the boxed version of Office 2013 Home and Business English edition at a local store.

I come home, open the box and there's no disc (!??)

I go to office.com/setup as per instructions, enter my key and then forced to created a microsoft account.

While creating the microsoft account, I chose by mistake Canada - French.

At the installation page, I realize that the selected language is French and that I cannot change it.

I go over all th My Account options to find the language setting in order to change it but no hope.

I figure that if I download the media maybe I will get the option of choosing my language... guess what.

I burn the image, pop the disc in and its only in French with no choice of choosing English!!!

Please Help I bought an English version, I want the English version!

Thanks,

Please note: this is not about the input language but the installation language (GUI)

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2013-11-20T01:01:32+00:00

    I'm literally having the exact same issue.  Mine is in Portuguese as well.  I felt like such an idiot thinking that I had accidentally clicked the wrong language, but now seeing that sooooo many other people have experienced the same thing, I am wondering if it was a glitch.  Still trying to figure out a resolution.

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  2. Anonymous
    2013-11-20T04:52:05+00:00

    The resolution is mentioned on page 2 of this question.

    Contact MS Support. Battle the dragon, keep asking to be transferred until you find someone you can convince to issue you with a new product key. They will cancel your current subscription and you start over.

    It's not pretty, but that is all they have for you right now. It is a defect / bad decision in the design of the 365 admin pages. I hope they get around to fixing it some time soon!

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  3. Anonymous
    2013-12-13T14:37:20+00:00

    The resolution is mentioned on page 2 of this question.

    Contact MS Support. Battle the dragon, keep asking to be transferred until you find someone you can convince to issue you with a new product key. They will cancel your current subscription and you start over.

    It's not pretty, but that is all they have for you right now. It is a defect / bad decision in the design of the 365 admin pages. I hope they get around to fixing it some time soon!

    There is easier way than calling and fighting with Microsoft Tech support and trying to get refund. As selected language is in the installation file download file URL with the parameter of e.g. "language=en-US"

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  4. Anonymous
    2013-12-13T20:48:24+00:00

    I have the same problem. Microsoft support is friendly but not able to help: Blind for this thread, deaf for suggestion to refund. I tried that with that language URL, but it is not working at my end - well, I need the Belgian Dutch files (language=nl-BE) instead of en-US.

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  5. Anonymous
    2013-12-28T13:55:26+00:00

    Hello,

     I had the exact problem. This link will resolve the issue :

    http://itsolutionsblog.net/installed-office-2013-in-the-wrong-language/

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