How to change the installation language of Office 2013

Anonymous
2013-02-02T23:38:44+00:00

Hi,

I bought the boxed version of Office 2013 Home and Business English edition at a local store.

I come home, open the box and there's no disc (!??)

I go to office.com/setup as per instructions, enter my key and then forced to created a microsoft account.

While creating the microsoft account, I chose by mistake Canada - French.

At the installation page, I realize that the selected language is French and that I cannot change it.

I go over all th My Account options to find the language setting in order to change it but no hope.

I figure that if I download the media maybe I will get the option of choosing my language... guess what.

I burn the image, pop the disc in and its only in French with no choice of choosing English!!!

Please Help I bought an English version, I want the English version!

Thanks,

Please note: this is not about the input language but the installation language (GUI)

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2013-09-10T12:54:47+00:00

    Hi Malek

    Searching for answers and came across your posts, have you had a resolution to this issue as yet?  As my partner has commited the same 'OFFENCE' as I told her, really didn't think it would be such a pain in the rear to change back.  She contacted MS and they have stepped her through a process to change the language, (in the majority) to English however, all popup info messages are still appearing in Estonian as apposed to English.

    Any further info much welcome and appreciated.

    Regards

    Mark

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  2. Anonymous
    2013-08-06T22:18:08+00:00

    Thank you for attempting to help. We were finally able to resolve the problem with the help of Advanced Technical Support.  They provided us with a code that allowed us to download/install in English.

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  3. Anonymous
    2013-08-05T12:58:24+00:00

    Hi,

    Thank you for replying.

    The  below mentioned link applies to Office 2013 program as well.

    http://office.microsoft.com/en-us/support/change-the-language-of-office-365-home-premium-HA104030885.aspx

    What is the browser in use?

    If it is internet explorer, try resetting the internet explorer settings and check it helps.

    http://support.microsoft.com/kb/923737

    Note: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

    If the above step fails, try with a different browser and check if it helps in resolving the issue.

    You may also start an ‘InPrivate browser session’ as mentioned in the article below and check if it helps in getting to the right option to install Office:

    http://support.microsoft.com/kb/2811180

    Let us know the result. If you need further assistance, I will be glad to assist you.

    Thank you.

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  4. Anonymous
    2013-08-05T10:10:37+00:00

    H,

    Thank you for choosing Microsoft Community. I will assist you with the issue you are facing related to Office 2013 installation.

     

    You may refer to the steps mentioned in the link below:

    http://office.microsoft.com/en-us/support/change-the-language-of-office-365-home-premium-HA104030885.aspx

     

    I hope the above link helps.

    Thank you.

    Thanks for the suggestion. Unfortunately, I've already tried this solution but I purchase Office 2013 not Office 365. The product has been uninstalled but there are no "Language Options" under My Account. It just says "Language: Portuguese (Brasil)" & there is no drop-down menu.  Do you have any suggestions that are specific for Office 2013? Thanks!

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  5. Anonymous
    2013-08-05T09:57:39+00:00

    Hello virgehokie,

    I believe there are only 2 solutions to this problem.  The best solution is to get Microsoft to issue you with a new product key of Office in English, and disable your current version.  This was the outcome to one persons experience on this thread.

    The other option which Microsoft offered me and several others here is a voucher for a language pack.  The downside with this option is that you will still have a Portuguese version of Office, thus when installing it you will have all the menus in Portuguese, it will not be until you install the language pack, that the Office menus will revert to English.

    If Microsoft offer you the language pack solution I suggest that you get them to walk you through the installation process.

    WilsRob

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