Excel 2013 starts up with blank screen when opened from explorer

Anonymous
2013-02-27T17:34:15+00:00

When I double click any Excel file in windows explorer, Excel starts up maximized and I can see the ribbon but the whole grid area where my data should be is blank, no gridlines or row/column headers.   If I "restore down" the Excel window then everything appears as normal.

I sometimes get subsequent Excel crashes.

I also get an Excel crash by clicking on an Excel file in windows explorer, as if to preview it.  The Excel file preview function is not working since I installed Office 2013 Professional.

Microsoft 365 and Office | Excel | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

90 answers

Sort by: Most helpful
  1. Anonymous
    2015-02-11T15:33:59+00:00

    Finally!  Thank God this worked.  I have been trying to find solution for over a year!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2015-01-13T00:42:41+00:00

    quick repair worked for me, thanks!

    oh, steps, and note I'm 365

    add remove programs

    select office 365

    change

    quick repair

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2015-01-06T13:37:21+00:00

    Thanks very much for this response.   The problem I am having (very annoying!!) is that any time I single click on a file with the windows preview window on, it instantly opens up a blank excel screen which I have to x out of in order to get back to the preview window. 

    Also, often times I will double click on an excel file and both a blank excel window and the file itself opens.  From my perspective, it's clearly an issue with how the preview is handled.  Either way, it's a MS problem!!!

    Thanks again.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2015-01-06T13:05:58+00:00

    It seems there are many things that can cause symptoms similar to what everyone is experiencing in this thread, but here's what fixed the grey "blank" screen for me. The workbook was simply hidden. 

    If your screen looks like this after opening your file:

    Go to the View ribbon, and click "Unhide". You'll be asked which workbook to unhide, if you only have the one file open, click Yes. 

    This hidden state is saved along with the file, so it might sometimes seem that the file is corrupt, because it will be hidden on any computer you try it on.

    Hope this helps someone, and sorry if this answer had been provided already, I did try to scan through previous posts.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2014-12-21T00:28:56+00:00

    I had this problem too, all of a sudden today.  Nothing above worked, including repairing online (which is basically, I believe, a re-install).  I ran system restore, and that fixed it.  I was very concerned, because I had valuable data in some of my spreadsheets -- but system restore did the trick for me.  YMMV.

    Was this answer helpful?

    0 comments No comments