how do I cancel my office subscription?

Anonymous
2013-02-11T10:47:25+00:00

I need to cancel my subscription to Office in order to get my Microsoft account erased

How do I do that?.. Thank you

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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Anonymous
2013-02-12T06:48:34+00:00

Hi Cristian,

Thank you for choosing Microsoft Community and thanks for providing us an opportunity to assist you.

Cancelling the Office 365 subscription will not erase or close the Microsoft Account.

However to cancel the subscription you may sign into the My Account page on Office.com with the Microsoft account you used to register or purchase.

http://office.microsoft.com/myaccount

To cancel or close the Microsoft account, refer to the following link and check if it helps:

http://windows.microsoft.com/en-US/windows-live/account-close-account

I hope the above information helps. If you need further assistance with the issue, you can always reply and I’ll be happy to assist you.

Thank you

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  1. Anonymous
    2013-02-22T22:58:02+00:00

    Hi Cristian,

     

    Thank you for choosing Microsoft Community and thanks for providing us an opportunity to assist you.

     

    Cancelling the Office 365 subscription will not erase or close the Microsoft Account.

     

    However to cancel the subscription you may sign into the My Account page on Office.com with the Microsoft account you used to register or purchase.

    http://office.microsoft.com/myaccount

     

    To cancel or close the Microsoft account, refer to the following link and check if it helps:

    http://windows.microsoft.com/en-US/windows-live/account-close-account

     

    I hope the above information helps. If you need further assistance with the issue, you can always reply and I’ll be happy to assist you.

     

    Thank you

    My Account is giving a Something went wrong error message.

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  2. Anonymous
    2013-02-14T12:29:48+00:00

    How long after canceling will it take for the funds to be credited back to my account?

    Hi,

    Welcome to Microsoft community and thank you for posting the question.

    For issues and queries related to refunds, you may refer to the following link and check if it helps:

    https://commerce.microsoft.com/PaymentHub/help

    If you still have questions, you can reply and I’ll be happy to assist you.

    Thank you

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  3. Anonymous
    2013-02-12T18:06:11+00:00

    Hi Cristian,

     

    Thank you for choosing Microsoft Community and thanks for providing us an opportunity to assist you.

     

    Cancelling the Office 365 subscription will not erase or close the Microsoft Account.

     

    However to cancel the subscription you may sign into the My Account page on Office.com with the Microsoft account you used to register or purchase.

    http://office.microsoft.com/myaccount

     

    To cancel or close the Microsoft account, refer to the following link and check if it helps:

    http://windows.microsoft.com/en-US/windows-live/account-close-account

     

    I hope the above information helps. If you need further assistance with the issue, you can always reply and I’ll be happy to assist you.

     

    Thank you

    How long after canceling will it take for the funds to be credited back to my account?

    Was this answer helpful?

    1 person found this answer helpful.
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  4. Anonymous
    2013-02-12T08:13:23+00:00

    Hello Sir

    Thank you for taking the time and reply. Problem solved. Have a nice day.

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