how do I cancel my office subscription?

Anonymous
2013-02-11T10:47:25+00:00

I need to cancel my subscription to Office in order to get my Microsoft account erased

How do I do that?.. Thank you

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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Anonymous
2013-02-12T06:48:34+00:00

Hi Cristian,

Thank you for choosing Microsoft Community and thanks for providing us an opportunity to assist you.

Cancelling the Office 365 subscription will not erase or close the Microsoft Account.

However to cancel the subscription you may sign into the My Account page on Office.com with the Microsoft account you used to register or purchase.

http://office.microsoft.com/myaccount

To cancel or close the Microsoft account, refer to the following link and check if it helps:

http://windows.microsoft.com/en-US/windows-live/account-close-account

I hope the above information helps. If you need further assistance with the issue, you can always reply and I’ll be happy to assist you.

Thank you

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  1. Anonymous
    2014-06-23T11:43:40+00:00

    Please send me the phone number so I can.

    Thanks,

    Hallie Walker

    Hi Hallie,

    You may cancel the Office 365 trial subscription by signing into the My Account page at Office.com site.

    For more information on how to cancel the Office 365 subscription, refer to the following link.

    http://office.microsoft.com/en-us/help/cancel-your-office-365-home-premium-subscription-HA103984711.aspx

    To contact Microsoft Support over the phone, you may refer to the following link.

    http://support.microsoft.com/contactus/

    Thank you.

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  2. Anonymous
    2014-06-20T23:14:06+00:00

    Please send me the phone number so I can.

    Thanks,

    Hallie Walker

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  3. Anonymous
    2014-06-20T23:13:03+00:00

    I want to cancel my free trial offer as well as the monthly charge. I do not want this product I can not do what I need to do with this product.

    Thanks, Hallie Walker

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  4. Anonymous
    2014-04-28T18:20:32+00:00

    Hi James,

    As suggested in the previous post, you may contact Microsoft to cancel the Office 365 subscription and get a refund.

    Thank you

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