Excel 2013 Starting With Two Windows?

Anonymous
2013-03-03T19:48:44+00:00

Upon installation of Office 2013 yesterday, I have found in a day that Excel starts with Two Windows, i.e. one is the application with no Book, while the other offering to select from a collection of templates, from which if I select Blank Workbook, the blank one window remains to be opened, while the other operating one opens with a default template instead of the Book.xltx & Sheet.xltx placed in XLStart folder of Office15? Even upon exiting I need to close both the windows separately, in other words using Alt+F4 twice.

Any idea, what might be causing the trouble?

Thanx in advance.

Microsoft 365 and Office | Excel | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2013-03-04T12:13:14+00:00

Hello Faraz,

Thank you for contacting Microsoft community. We are glad to assist you with your concern.

As per the description, looks like the Excel application starts in two windows.

To resolve the issue, let us open Excel in application safe and check how they work.

To do that, press the ‘Windows + R’ key on the keyboard.

In the Run open box type in ‘Excel /safe’ and hit ok.

Note: There is a space between Excel and /.

If application safe mode works, try disabling the add-ins associated with Excel applications and check.

To do that, do the following:

  1. Open the application. Click on File and then click on options.
  2. In the Options Window click on Add-ins.
  3. Select Com Add-ins in the Manage list in the Add-ins section and click Go. Now uncheck the all the add-ins and click Ok.

You may also refer to the section Additional troubleshooting in the following article and check if it helps:

http://support.microsoft.com/kb/280504

If you still have questions, you can always reply and I’ll be happy to assist you.

Thank you

Was this answer helpful?

70+ people found this answer helpful.
0 comments No comments
Answer accepted by question author
Anonymous
2013-07-18T16:53:50+00:00

Here's what finally appears to have worked for me. I suspected that it had something to do with the PERSONAL.XLSB workbook so after closing a regular workbook and getting the blank gray window I went to View>Window and found that Unhide was the only option so I clicked that and then Hide and saved the change and now everything closes as it should.

Bloody annoying that no one in MS support has been any help on this.

Was this answer helpful?

50+ people found this answer helpful.
0 comments No comments

92 additional answers

Sort by: Most helpful
  1. Anonymous
    2014-11-21T14:24:40+00:00

    For those of you interested in removing files from the XLSTART folder, there are two possible locations for the folder (note that the second path requires that you have View Hidden Files And Folders turned on):

    C:\Program Files (x86)\Microsoft Office\Office15\XLSTART

    C:\Users*YOURUSERNAME* HERE\AppData\Roaming\Microsoft\Excel\XLSTART

    Unhiding, hiding, and saving the macro file did not work for us.

    Removing the files from XLSTART did work, but it is NOT an acceptable fix for those users who rely on the macros for daily work.

    We have a lot of very complex macros (actually VBA programs) in the XLSTART folder, and having to deal with an extra Excel window because of that is unacceptable.

    I've read that recreating the macros file *might* solve the problem, but at this point I'm not willing to put in the effort to find out.

    There must be a better fix that Microsoft can implement.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-11-18T16:16:46+00:00

    When you are in your user folder, click on 'Tools' in the menu bar, then 'Folder Options'. When the new window opens, select the 'View' tab and select the 'Show hidden files, folders, and drives' radio button. "AppData" is a system file that is hidden by default.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2014-11-18T10:58:56+00:00

    Can not find a folder with the name "AppData" at the location in question.

    Could the information be somewhere else?

    Was this answer helpful?

    0 comments No comments