Office 2013 Activator Error 25004 , even after uninstall , clean boot - reinstall

Anonymous
2013-02-20T04:47:54+00:00

Hello All ,

I have seen the article for http://support.microsoft.com/kb/2792178 and followed all steps , but still i get that error after 3-4 uninstalls and installs the key gets activated once but again on restart the computer the same product activation dialog is opened and it gives the error.

I am very frustrated please let me know what to do ?

Thanks,

Mohit Bhargava

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2013-02-21T02:44:22+00:00

I suspect, but cannot prove, that article is flawed. In all previous versions of Office, simply doing an uninstall will NOT prevent this error. The only thing I know of to prevent the error is a complete re-install of WINDOWS.

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Anonymous
2013-02-21T04:11:59+00:00

I suspect, but cannot prove, that article is flawed. In all previous versions of Office, simply doing an uninstall will NOT prevent this error. The only thing I know of to prevent the error is a complete re-install of WINDOWS.

That's correct I did re-install of office 3-4 times .. even after having the original key. I was getting the same error.

and FINALLY !!! I had to re-install my WINDOWS

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  1. Anonymous
    2013-09-03T13:47:29+00:00

    I was having this same issue and finally managed to get around it by doing the following:

    • Navigate to C:\Program Files\Common Files\microsoft shared
    • If there is a folder called OFFICE15 or OfficeSoftwareProtectionPlatform delete that folder.
    • Navigate to C:\Program Files (x86)\Common Files\Microsoft Shared
    • Same as above, If there is a folder called OFFICE15or OfficeSoftwareProtectionPlatform delete that folder.

    Now, try reinstalling.

    I found both the folders.I can't delete OFFICE15.

    Please help me.

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  2. Anonymous
    2013-08-25T10:16:54+00:00

    i can't delete the office15 because it say "the action can't be completed because the folder is open in another program" so,please help me...

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  3. Anonymous
    2013-08-14T19:34:30+00:00

    Thanks!!!!!

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