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Hello All ,
I have seen the article for http://support.microsoft.com/kb/2792178 and followed all steps , but still i get that error after 3-4 uninstalls and installs the key gets activated once but again on restart the computer the same product activation dialog is opened and it gives the error.
I am very frustrated please let me know what to do ?
Thanks,
Mohit Bhargava
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I suspect, but cannot prove, that article is flawed. In all previous versions of Office, simply doing an uninstall will NOT prevent this error. The only thing I know of to prevent the error is a complete re-install of WINDOWS.
I suspect, but cannot prove, that article is flawed. In all previous versions of Office, simply doing an uninstall will NOT prevent this error. The only thing I know of to prevent the error is a complete re-install of WINDOWS.
That's correct I did re-install of office 3-4 times .. even after having the original key. I was getting the same error.
and FINALLY !!! I had to re-install my WINDOWS
I have found a reasonably acceptable solution to this. You can install Office 2010 on a computer that had 2013 there first. I had it on my old computer but lost track of the registry key. Fortunately, there are programs that will find the keys for you, so I downloaded one and got the key. Good luck.
I have tried every option available to install MS Office 2013 and at the end I have decided to run factory default and wipe all my files hoping this will allow me to install office without any issue. NO LUCK!
I've spent two and a half days to get this up and running, but as I stated above, with no luck.
Can somebody from MS contact me via email with a working solution if any.
Cheers
Zoran
i try the above steps and i did not work for me. please advice. i just need to test some process then i can get the go ahead to by.